Shipping Policy
Thank you for shopping at Bengali Sweets. We value your business and want to ensure you are informed about our shipping procedures.
1. Processing Time
1.1. All orders are processed within [number] business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.
2. Shipping Rates
2.1. Shipping charges for your order will be calculated and displayed at checkout.
2.2. We offer free standard shipping on orders over [amount] within [location].
3. Shipping Methods and Delivery Estimates
3.1. We offer the following shipping methods:
- Standard Shipping: Estimated delivery within [number] business days.
- Expedited Shipping: Estimated delivery within [number] business days.
- International Shipping: Estimated delivery within [number] business days, depending on customs processing.
3.2. Delivery delays can occasionally occur due to unforeseen circumstances. If you have not received your shipment within the estimated delivery time, please contact us for assistance.
4. Shipment Confirmation and Order Tracking
4.1. You will receive a shipment confirmation email containing tracking information once your order has shipped. The tracking number will be active within [number] hours.
5. Customs, Duties, and Taxes
5.1. Bengal Sweets is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
6.1.Bengal Sweets is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
6.2. Please save all packaging materials and damaged goods before filing a claim.
7. International Shipping
7.1. We currently ship to [list of countries or regions you ship to]. If your country is not listed, please contact us for further assistance.
7.2. International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
8. Returns
8.1. Please refer to our Refund Policy for information on returning items.
9. Contact Us
9.1. If you have any questions about our shipping policy, please contact us at 1231 E.Elizabeth Avenue
Linden, NJ 07036
908-486-0261.
